Privacy Policy

/Privacy Policy
Privacy Policy 2018-05-22T10:22:03+00:00

Privacy Policy
The Effective Date for this Privacy Policy is 1st May, 2018. Memeonics Ltd (“Memeonics,” “we” or “us”) respects your privacy and we are committed to full compliance with the EU General Data Protection Regulation (“GDPR”) which becomes effective on the 25th May 2018.

This policy covers our websites as well as our products, applications and services. By using a website, an application or service, or by purchasing, installing or using any of our products, you are consenting to our terms and policies as described in this Privacy Policy.

This Privacy Policy is subject to change without prior notice and any such changes will be posted on this page. Your continued use of our products, applications and services following our posting of a change notice will constitute binding acceptance of those changes. Please see the Effective Date stated above.

Personal Information means information that by itself identifies an individual (such as a name and email address) as well as information that is able to be combined to identify an individual.

We will take measures to ensure that your Personal Information is only used for the purposes as set forth herein. To further the protection of your Personal Information, we have adopted a set of guidelines (outlined below) to describe the Personal Information we collect about you, why we collect it and how we use it.

We collect and use Personal Information in order to provide, support and market our products and services to businesses and other organisations. For example, we send emails or bulletins to customers, prospective customers and partners which contain business content, updates, promotions and other information; we may also communicate with our customers and their employees via our helpdesk. You can opt out or unsubscribe from receiving promotional information at any time (by clicking an unsubscribe link or button within an email) however this does not exclude reasonable communications with you as a customer. In the event that we use public or third-party lists and data for marketing purposes they will only be used with suitable permissions or consents for use. Your Personal Information may be used or processed by third-party suppliers or partners of Memeonics for our own internal business processes such as accounting, email marketing and CRM.

We collect Personal Information from people who enquire about, purchase and use our products or services. Personal Information may be provided to us in a number of ways, including through a telephone or conference call, a registration process, by completing a form, or requesting support. We may use Personal Information in order to provide product support, updates and alerts, for billing and collection and other similar purposes.

If you provide data to us belonging to yourselves or other parties, including Personal Information, through using a website, application or product provided by Memeonics, then you are most likely the Data Controller. Depending on the service provided, such data may be backed up on a server or by using a cloud service. Backed up data may be aggregated with other similar data and require paid-for professional services activity in order to delete all or part of the data. As Data Processor, Memeonics’s responsibilities and commitments are defined within the relevant customer agreement or contract.

We will not view or access your data except where specifically authorised or where reasonable limited access is needed as part of providing support and similar services. If you request support, it is assumed that we have express permission to access data as needed for the limited purpose of the request.

Your Personal Information will not be shared with parties outside of Memeonics, unless otherwise required by law, court order, or other government or law enforcement authority; however, your Personal Information may be used where necessary by authorised subcontractors or partners of Memeonics for specific activities such as product support or testing. We may share aggregate, non-personally identifiable information with our business partners and other affiliated third parties (e.g analysis of the number users who have visited a site on a specific day). Memeonics may match aggregated user information with third party data. Also, we may disclose aggregated user statistics in order to describe our services to potential advertisers, partners and other third parties, and for other lawful purposes.

Periodically we may contact you with business content and information about our products and services.

If you ask us to do so and you are not a customer, we shall remove your Personal Information from our databases.

Memeonics may contract with one or more third parties to maintain and host websites and applications. Therefore, any information you submit, including Personal Information, may be placed and stored on a computer server or cloud service maintained by these third parties. As part of our security policy we use reputable suppliers and monitor their performance. Your use of our websites, products and or applications and any provision of Personal Information you submit constitutes your acknowledgement that such information or content could pass through and may be stored in servers or services outside the control of Memeonics. You agree that Memeonics has no liability or responsibility for any such pass-through or storage of same.

It should be noted that this Privacy Policy only addresses the use and dissemination of information that we collect from you. To the extent that you disclose any information to other parties, through other websites on the Internet linked to our websites, different policies may apply. Since Memeonics does not control the privacy policies of third parties, you are subject to the privacy customs and policies, if any, of that third party, and Memeonics shall not be responsible for the use or dissemination of your Personal Information by that third party. Therefore, we encourage you to perform your own due diligence before you disclose your Personal Information to others.

We are committed to using commercially reasonable security measures to protect your Personal Information and data. However, we cannot provide complete assurance that a breach or penetration will not occur. By continuing to use our applications, products and services you accept that it is not possible for Memeonics to guarantee the protection of your personal Information and data against external threats such as hacking, viruses and other threats.

What benefits do I receive from cookies?
Overall, the use of cookies helps to give you a customised experience on websites. Through the use of cookies we are able to improve our content. That information is then used to keep our websites fresh and relevant to you the user. Cookies also allow the personalisation of any online services we may provide to You.

May I decline to accept a cookie?
You may decline to accept cookies by selecting an option on your browser to reject cookies or by clicking in a cookie warning notice when you visit a site. Other sites linked to the site may also send cookies; however we do not control such activities. If you decline a cookie, you may not be viewing a site in a way in which it was designed to be optimally presented.

IP Addresses
An Internet Protocol (IP) address is a number automatically assigned to your computer whenever you access the Internet. All computer identification on the Internet is conducted with IP addresses, these IP addresses allow computers and servers to recognise and communicate with each other. Memeonics does log IP addresses, i.e. the location of your computer on the Internet, for systems administration and troubleshooting purposes. However, we do not use IP address logs to track your session or your behaviour on our website or blog.

The latest version of Google’s Privacy Policy and the applicable terms and conditions documents can be found at the links below;-

https://policies.google.com/privacy
– the existing Privacy Policy in force until midnight on May 24th

https://policies.google.com/privacy/update
– the updated Privacy Policy in force from May 25th

Google’s preparations for Europe’s new data protection law
Compliance amendments for G Suite and Cloud Identity – You must be signed in as a super administrator for this task.
Google Cloud & the General Data Protection Regulation
https://cloud.google.com/security/gdpr/

The latest version of the Memeonics TOS / Customer Agreement and the applicable terms and conditions documents can be found at the link below;-
Memeonics Customer Agreement